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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Q Fan

May 22, 2024

5  out of  5 rating by Q Fan
"I'd like to thank Bob Hughes for providing quotes and setting up my new auto and home insurance policy with the State Farm. If you are looking for a new policy with reasonable rates, I would highly recommend you talk to Bob Huges @ Austin Bruce - State Farm Insurance."
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Daniel Zelaya

May 17, 2024

5  out of  5 rating by Daniel Zelaya
"What a great experience and customer service I received from Bob he explain with detail all my questions. One of the main reasons I signed up with him I recommend anyone reading this ask for bob!"
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Destiny Sanders

May 2, 2024

5  out of  5 rating by Destiny Sanders
"Bob was so great he was patient and helped me get a great lower quote than what I was paying with my other insurance company ! The staff is great ask to speak with Bob for an amazing experience !"
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Brandy Marrow

April 26, 2024

5  out of  5 rating by Brandy Marrow
"Bob was amazing and helped us with a new policy and even saved us more money with a new policy versus our old policy holder. He answered all of our questions. He was able to give us an answer thank you!"
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Spencer Winston

April 10, 2024

5  out of  5 rating by Spencer Winston
"I want to thank you for your help in getting a better insurance rate. I’m looking forward to a great experience with your company."
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Tenese Scott

April 5, 2024

5  out of  5 rating by Tenese Scott
"Devante helped me out today and if I could give him 10 stars, I definitely would. I am very well pleased with his service today. Thank you so much, Devante!!"
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mada creates

April 3, 2024

5  out of  5 rating by mada creates
"this was by far the easiest time i have ever had trying to make a new policy. the agent was extremely knowledgeable and made the process smooth and stress free. i look forward to doing business with you for a long time."
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Mari Blanding

April 3, 2024

5  out of  5 rating by Mari Blanding
"Let me first say, Mr. Devante Evans (State Farm representative) is excellent in what he does. Superb customer service! Actively listens to my concerns and answered all of my questions. Thank you for your patience and taking the time to explain everything! Did not feel rushed in the process. TY Mari"
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Shamari Pollard

February 10, 2024

5  out of  5 rating by Shamari Pollard
"I want to thank Devante Evans for the greatest customer service. They have a great atmosphere highly recommend to everyone who’s looking for the best state farm in Columbia sc."
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Brenna Edwards

February 7, 2024

5  out of  5 rating by Brenna Edwards
"SOOOO GLAD I called Austin! He saved me over $100 on my auto insurance & I got a life insurance policy included. Progressive doesn’t/wouldn’t do that! He was helpful, friendly & personable. My previous insurance company were NONE of those! I recommend anyone to Austin/State Farm!"
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Bonnie J Bruce

January 30, 2024

5  out of  5 rating by Bonnie J Bruce
"Always there when I need them. Friendly and great service."
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Riley Dixon

January 19, 2024

5  out of  5 rating by Riley Dixon
"Easily the best experience that I have ever had with an insurance agent. Austin and his team were all extremely friendly and helpful."
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Jonnie Strickland

December 4, 2023

5  out of  5 rating by Jonnie Strickland
"Highly recommend! Great customer service as their team helped quote both my auto and home insurance. Thank you Austin!"
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Marcus Britt

November 28, 2023

5  out of  5 rating by Marcus Britt
"It was a pleasure working with the Austin Bruce group they are amazing and goes the extra mile to make it happen thanks Mr. Evens you are appreciated"
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Jerry Butler

October 24, 2023

5  out of  5 rating by Jerry Butler
"Working with agent Bob Hughes who made the process of quoting both auto and home insurance, along with producing electronic documents a breeze. He beat the price of my old company by quite a lot. Thank you Bob!"
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Mark Co

October 10, 2023

5  out of  5 rating by Mark Co
"Extremely helpful and knowledgeable, switched from Allstate to State Farm and are very happy!"
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October 4, 2023

5  out of  5 rating by Ichinen220
"Bob was the Rep who assisted me after my previous insurance was cancelled because I forgot to update my new card information. He made my day an eased my angst..."
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Savannah Smile

September 22, 2023

1  out of  5 rating by Savannah Smile
"Verbally Abusive, Rude and Discriminated Against My 90 Year Old Grandmother and Yelled at Her!"
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Sandra Trapp

July 20, 2023

5  out of  5 rating by Sandra Trapp
"He was wonderful and I say he was a perfect 20 in my book need more people like him"
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Falicia Schofield

July 18, 2023

5  out of  5 rating by Falicia Schofield
"We would like to give Devante Evans a 5 star rating"
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Trimelva Coleman

July 13, 2023

5  out of  5 rating by Trimelva Coleman
"Great service Vance was very pleasant and helpful."
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Mariselys Romero

July 13, 2023

5  out of  5 rating by Mariselys Romero
"Great place everyone is nice great attitude Very efficient devante was great worked fast has great personality"
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Shirley Johnson

June 20, 2023

5  out of  5 rating by Shirley Johnson
"This Emanuel I would like to give thanks to Mr.Austin Bruce for helping me with getting a low rate on my car insurance this guy is Is the best."
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Barbara Oliver

June 14, 2023

5  out of  5 rating by Barbara Oliver
"Great service. Agent Bob was very helpful getting me a lower premium than my other insurance company. Well done! Thanks Barbara Oliver"
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Traci Neal Speaker Poet

June 8, 2023

5  out of  5 rating by Traci Neal Speaker Poet
"My parents are clients of Mr. Austin Bruce. Today, I had to sign for a life insurance policy my parents have done on me because they are amazing. Austin is super professional, thorough, and exemplifies excellence by making sure each of clients are satisfied with their insurance policies. I am so grateful my parents have him as an agent. Job well done, Agent Austin. Keep up the incredible work!"