State Farm® Insurance Agent Austin Bruce
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charles Duckett
October 10, 2024
1
out of
5
rating by Charles Duckett
"Devante Evans help me with my insurance in the most nicest way I applaud him and there staff"
We responded:
"Hi Charles, thank you for the positive feedback, I am happy Devante was so helpful but I am confused by the 1 star rating. Can you give the office a call! "
Rishad Moody
September 30, 2024
5
out of
5
rating by Rishad Moody
"Fantastic experience, Very knowledgeable personal answered all my questions and is extremely easy to work with."
We responded:
"Rishad, thank you so much for the wonderful review! We are always here when you need us! "
Ayesha Collins
September 16, 2024
5
out of
5
rating by Ayesha Collins
"Service was fantastic! Very helpful and knowledgeable."
We responded:
"Ayesha, thank you for the wonderful review! "
Q Fan
May 22, 2024
5
out of
5
rating by Q Fan
"I'd like to thank Bob Hughes for providing quotes and setting up my new auto and home insurance policy with the State Farm. If you are looking for a new policy with reasonable rates, I would highly recommend you talk to Bob Huges @ Austin Bruce - State Farm Insurance."
We responded:
"Thank you for recommending our office and sharing your positive experience with setting up your auto and home insurance policy with us! We're pleased to hear that Bob provided you with excellent service and tailored insurance quotes. If you need anything else in the future, feel free to reach out to our office. Austin Bruce - State Farm Insurance Agent, Columbia, SC"
Daniel Zelaya
May 17, 2024
5
out of
5
rating by Daniel Zelaya
"What a great experience and customer service I received from Bob he explain with detail all my questions. One of the main reasons I signed up with him I recommend anyone reading this ask for bob!"
We responded:
"Daniel, I'm thrilled you had a great experience with Bob! We're pleased he provided detailed explanations and exceptional customer service. Thank you for recommending him – we're grateful for your support! If you have any more questions, feel free to reach out. - Austin Bruce - State Farm Insurance Agent, Columbia, SC"
Destiny Sanders
May 2, 2024
5
out of
5
rating by Destiny Sanders
"Bob was so great he was patient and helped me get a great lower quote than what I was paying with my other insurance company ! The staff is great ask to speak with Bob for an amazing experience !"
We responded:
"Destiny, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Bob cares a lot about our customers."
Brandy Marrow
April 26, 2024
5
out of
5
rating by Brandy Marrow
"Bob was amazing and helped us with a new policy and even saved us more money with a new policy versus our old policy holder. He answered all of our questions. He was able to give us an answer thank you!"
We responded:
"Brandy, thank you for choosing State Farm for your insurance needs, and for sharing your positive experience with Bob! We're delighted to hear that Bob provided you with exceptional service and helped you secure a new policy that not only meets your needs but also saves you money. our satisfaction is important to us, and we're grateful for the opportunity to serve you. - Austin Bruce - State Farm Insurance Agent"
Spencer Winston
April 10, 2024
5
out of
5
rating by Spencer Winston
"I want to thank you for your help in getting a better insurance rate. I’m looking forward to a great experience with your company."
We responded:
"Thank you, Spencer, for choosing us. We appreciate your positive review. Welcome to our Austin Bruce State Farm family!"
Tenese Scott
April 5, 2024
5
out of
5
rating by Tenese Scott
"Devante helped me out today and if I could give him 10 stars, I definitely would. I am very well pleased with his service today. Thank you so much, Devante!!"
We responded:
"Tenese, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! Providing exceptional service is our priority, and we're thrilled that Devante was able to assist you effectively. We're grateful for your kind words and look forward to serving you in the future! Austin Bruce - State Farm Insurance Agent, Columbia, SC"
mada creates
April 3, 2024
5
out of
5
rating by mada creates
"this was by far the easiest time i have ever had trying to make a new policy. the agent was extremely knowledgeable and made the process smooth and stress free. i look forward to doing business with you for a long time."
We responded:
"Mada, your feedback is greatly appreciated! I'm thrilled to hear that you found the process of setting up your new policy with us easy and stress-free. Providing knowledgeable and smooth service is always our goal, and I'm elated that you had a positive experience. We look forward to serving you for a long time to come. Thank you for choosing us! Austin Bruce - State Farm Insurance Agent, Columbia, SC"
Mari Blanding
April 3, 2024
5
out of
5
rating by Mari Blanding
"Let me first say, Mr. Devante Evans (State Farm representative) is excellent in what he does. Superb customer service! Actively listens to my concerns and answered all of my questions. Thank you for your patience and taking the time to explain everything! Did not feel rushed in the process. TY Mari"
We responded:
"Mari, your feedback is greatly appreciated! I am pleased to hear that Devante provided you with excellent customer service and took the time to address all your concerns thoroughly. We are grateful for your kind words and look forward to assisting you with your insurance needs in the future. - Austin Bruce - State Farm Insurance Agent, Columbia, SC."
Shamari Pollard
February 10, 2024
5
out of
5
rating by Shamari Pollard
"I want to thank Devante Evans for the greatest customer service. They have a great atmosphere highly recommend to everyone who’s looking for the best state farm in Columbia sc."
We responded:
"Thanks for the kind words, Shamari! We’re happy to hear Devante was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Brenna Edwards
February 7, 2024
5
out of
5
rating by Brenna Edwards
"SOOOO GLAD I called Austin! He saved me over $100 on my auto insurance & I got a life insurance policy included. Progressive doesn’t/wouldn’t do that! He was helpful, friendly & personable. My previous insurance company were NONE of those! I recommend anyone to Austin/State Farm!"
We responded:
"We love seeing reviews like this, Brenna! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Bonnie J Bruce
January 30, 2024
5
out of
5
rating by Bonnie J Bruce
"Always there when I need them. Friendly and great service."
We responded:
"Thank you for the five-stars, Bonnie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Riley Dixon
January 19, 2024
5
out of
5
rating by Riley Dixon
"Easily the best experience that I have ever had with an insurance agent. Austin and his team were all extremely friendly and helpful."
We responded:
"Riley, we sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our customer service."
Jonnie Strickland
December 4, 2023
5
out of
5
rating by Jonnie Strickland
"Highly recommend! Great customer service as their team helped quote both my auto and home insurance. Thank you Austin!"
We responded:
"It was a pleasure working with you, Jonnie. At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience! Thank you for trusting us with your auto and home insurance needs."
Marcus Britt
November 28, 2023
5
out of
5
rating by Marcus Britt
"It was a pleasure working with the Austin Bruce group they are amazing and goes the extra mile to make it happen thanks Mr. Evens you are appreciated"
We responded:
"Thank you for the positive review & five-stars, Marcus!"
Jerry Butler
October 24, 2023
5
out of
5
rating by Jerry Butler
"Working with agent Bob Hughes who made the process of quoting both auto and home insurance, along with producing electronic documents a breeze. He beat the price of my old company by quite a lot. Thank you Bob!"
We responded:
"Jerry, thank you so much for sharing your wonderful experience with Bob and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Mark Co
October 10, 2023
5
out of
5
rating by Mark Co
"Extremely helpful and knowledgeable, switched from Allstate to State Farm and are very happy!"
We responded:
"We are grateful for the amazing review, Mark! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for joining our State Farm family!"
Ichinen220
October 4, 2023
5
out of
5
rating by Ichinen220
"Bob was the Rep who assisted me after my previous insurance was cancelled because I forgot to update my new card information. He made my day an eased my angst..."
We responded:
"Thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Bob cares a lot about our customers."
Savannah Smile
September 22, 2023
1
out of
5
rating by Savannah Smile
"Verbally Abusive, Rude and Discriminated Against My 90 Year Old Grandmother and Yelled at Her!"
Sandra Trapp
July 20, 2023
5
out of
5
rating by Sandra Trapp
"He was wonderful and I say he was a perfect 20 in my book need more people like him"
We responded:
"Thank you, Sandra! We are thankful for your trust in our office to help secure what matters most."
Falicia Schofield
July 18, 2023
5
out of
5
rating by Falicia Schofield
"We would like to give Devante Evans a 5 star rating"
We responded:
"Falicia, thank you so much for the positive review! We enjoy working with you and greatly appreciate you."
Trimelva Coleman
July 13, 2023
5
out of
5
rating by Trimelva Coleman
"Great service Vance was very pleasant and helpful."
We responded:
"Trimelva, thank you for the positive rating! Vance always puts our customers first."
Mariselys Romero
July 13, 2023
5
out of
5
rating by Mariselys Romero
"Great place everyone is nice great attitude Very efficient devante was great worked fast has great personality"
We responded:
"Mariselys, it was a joy working with you. Devante is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs."